TATA Indicom sucks!!! Do they have customer in their line of sight?

Sometimes mid march, my Indicom connection was failing despite I had no outstanding dues. I thought, it was because of my modem settings etc. I tried all possible tricks that Windows allows but did not succeed. Finally, I called Tata Indicom help desk and found that my connection was disabled by them....they discovered that there is not enough documents that establishes my identity. I was puzzled as what else document besides photo copy of PAN, Passport and rent agreement, I could have missed to submit ( I was using this connection from last several months ). The Indicom help desk guys ( girl, to be precise ) are only trained to tell - "I am sorry sir, I can not help you" and "Sir, do you have any other issues that I can help" in a perpetual sequence. Frustrated, I resubmitted all documents and thought waiting for 2 days before attempting net from home. After, 3 days, when I checked the line, I found that the line is still disabled. When I called the help desk, they informed that there was a power cut in their office, so they could not give any status to my complaint !!! After two weeks,when I called the help desk, they informed that the line has been enabled....but ordeal is not to finish here. Any attempt to connect internet was responded with - "the remote server did not respond"!!

Decided, I won't talk to the help desk, instead I checked the internet (from office) logged a complaint with more f***words in the content than the actual issue itself. The TATA Indicom seems to understand f***words very well !!! .....the line was enabled finally with an executive calling me to get a confirmation. It took 25 days - what a great customer service!!!!
The tata indicom customer support executives (thats what they like to be called)are the worst ....very poorly trained...have no idea of what the cusomers could face....they are worst that I came accross.

Anyway, I m going to change my service provider soon... may be I will go for a BSNL broadband.

A Paradox

Have been reading Simon Singh. The Code Book makes awesome reading. Thanks Kaushik for presenting this wondeful book.
Now if I say - 'I am lying' what does it mean:)

"Hotel California"

RAN OUT OF IDEA - So just putting a song ............again:)

On a dark desert highway, cool wind in my hair

Warm smell of colitas, rising up through the air

Up ahead in the distance,

I saw shimmering light

My head grew heavy and my sight grew dim

I had to stop for the night

There she stood in the doorway;

I heard the mission bell

And I was thinking to myself,'This could be Heaven or this could be Hell'

Then she lit up a candle and she showed me the way

There were voices down the corridor,

I thought I heard them say...Welcome to the Hotel California

Such a lovely place (Such a lovely place)

Such a lovely face

Plenty of room at the

Hotel California

Any time of year (Any time of year)

You can find it here

Her mind is Tiffany-twisted, she got the Mercedes Benz

She got a lot of pretty, pretty boys she calls friends

How they dance in the courtyard, sweet summer sweat.

Some dance to remember, some dance to forget

So I called up the Captain,'Please bring me my wine'

He said, 'We haven't had that spirit here since nineteen sixty nine'

And still those voices are calling from far away,

Wake you up in the middle of the night

Just to hear them say...Welcome to the Hotel California

Such a lovely place (Such a lovely place)

Such a lovely face

They livin' it up at the Hotel California

What a nice surprise (what a nice surprise)

Bring your alibis

Mirrors on the ceiling,

The pink champagne on ice

And she said 'We are all just prisoners here, of our own device'

And in the master's chambers,

They gathered for the feast

They stab it with their steely knives,

But they just can't kill the beast

Last thing I remember, I was

Running for the door

I had to find the passage back

To the place I was before'Relax,' said the night man,

'We are programmed to receive.

You can check-out any time you like,

But you can never leave!'