TATA Indicom sucks!!! Do they have customer in their line of sight?

Sometimes mid march, my Indicom connection was failing despite I had no outstanding dues. I thought, it was because of my modem settings etc. I tried all possible tricks that Windows allows but did not succeed. Finally, I called Tata Indicom help desk and found that my connection was disabled by them....they discovered that there is not enough documents that establishes my identity. I was puzzled as what else document besides photo copy of PAN, Passport and rent agreement, I could have missed to submit ( I was using this connection from last several months ). The Indicom help desk guys ( girl, to be precise ) are only trained to tell - "I am sorry sir, I can not help you" and "Sir, do you have any other issues that I can help" in a perpetual sequence. Frustrated, I resubmitted all documents and thought waiting for 2 days before attempting net from home. After, 3 days, when I checked the line, I found that the line is still disabled. When I called the help desk, they informed that there was a power cut in their office, so they could not give any status to my complaint !!! After two weeks,when I called the help desk, they informed that the line has been enabled....but ordeal is not to finish here. Any attempt to connect internet was responded with - "the remote server did not respond"!!

Decided, I won't talk to the help desk, instead I checked the internet (from office) logged a complaint with more f***words in the content than the actual issue itself. The TATA Indicom seems to understand f***words very well !!! .....the line was enabled finally with an executive calling me to get a confirmation. It took 25 days - what a great customer service!!!!
The tata indicom customer support executives (thats what they like to be called)are the worst ....very poorly trained...have no idea of what the cusomers could face....they are worst that I came accross.

Anyway, I m going to change my service provider soon... may be I will go for a BSNL broadband.

Institute(s) of higer learning....

What purpose our institutes of higher learning serve? I am skeptical about contributions of IITs and IIMs in nation building (compared to fundings they get). These institutes produce highly paid executives, mostly– yet our govt is spending huge amount of money for them while there should have been more investments on the primary education. Well , is it without any reasons? No.
• Opening an IIT /IIM/ University in a state is considered to be an achievement for the people’s representative who can cite that for seeking votes in the next election. This will create job opportunities for few hundred peoples as well – another reason why “you vote for me”. A primary school may not be that fruitful as long as ‘return’ is concerned.
• Guess what is the picture above? It is a university that WB CM is going to inaugurate in few days from now. Lest I forget, election is nearing!!!
Here is the src of the photo-> http://www.anandabazar.com/archive/1090226/26south1.htm

Do not ask HOW MUCH MONEY YOU MADE, MINISTERJI

If this is to believed, I am really disappointed, given that we have MMS as PM!! Looks PMO has yielded to the pressures from Amar-Mulayam, Lalu et all. Too bad Mr PM.

HAPPY 2009....

Composed few weeks back but could not post..... bad net connection... busy schedule...etc etc.
I hate lists... but thought of composing one. Few days back, we had an area meeting where evryone had to tell any one wish .... there was many interesting and noble pledges. For fun, we drafted the wishes and made an e-copy of it...plan is to have it discussed in a nxt years meeting:)

I have many plans....Here is my list................whats yrs?

• Quit smoking -if failed, would restrict smoking maximum 3 cigarettes a day (CFLY). Never drop cigarette buts on the street - will keep it in pocket and drop it at next available dustbin( if quit this will automatically follow).
• Learn driving a car(CFLY). Nooo I m not buying a car.( basically I know driving - but it has to be a big field - this time want to drive on roads - despite my clear theoretical knowlege, no friend is willing to give their cars to me :(... so no option but to call the driving school guys).
• Buy a TV and take a cable connection(CFLY).
• Would try to find a life partner (CFLY)- additionally this will keep my parent's mouths shut -:)
• With few exceptions, would not read pure fiction books ( I wish I did not spend few hundred bucks on Chetan Bhagat, Shirshendu(Bengali) etc etc!!!).
• Go to 'God's own land", Kerala(CFLY).
• Learn an Indian language and improve my Assamese which is currently 75% bengali. For feasibility studies, bought an urdu alphabet book.
• For films, won't follow read_review_check_whois_there_in_it_Then_watch, rather it would be other way.
• No more staying awake late in weekend nights. No reading at bed-time.
• Get my house agreement renewed (current agreement is till Jan-09)- crap they need a lot of documents/ gaurantee etc etc for a bachelor. Lucky that they have no rules like 'bachelors can not marry' .
• Will join a gym - no I don't like 6-8 Packs - Just want to improve stamina (currently in our housing society's court, I can not play 3 consecutive badminton singles...gotta improve).
• Will convince my nephew/niece/causins who are in schools, that it is not most important to get star marks in school. Its more important to explore and enjoy and follow your respective passions. Though good result should remain a priority as otherwise many avenues would be closed. ( Got to be little careful - otherwise I'd get a thrashing from their parents).
• Would work towards getting a govt registration for the club at my village.
• not subscribing any calcutta-based newspaper - enough of mamata-budha !!!!!!!!!!!!

• note - (CFLY) - carry forward from last year.